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Preliminary Information Form

1.    DEFINITIONS

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  1.  Law: Law on the Protection of the Consumer

  2.  Regulation: Regulation on Distance Sales

  3.  Ministry: Ministry of Customs and Trade

  4.  Satıc:  …… Trade Limited Company

  5.  Buyer/Consumer: A natural or legal person who purchases a good or service through the website for non-commercial or non-professional purposes.

  6.  Party/Parties: Seller or Buyer / Seller and Buyer

  7.  Website: www.pyxcosmetics.com

  8.  Agreement: This Agreement concluded between the Seller and the Buyer

  9.  Product/Products: Goods and services sold through the Website.

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 2.    SELLER INFORMATION

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  1. Title / Company Name:Address: KOZA MAH. 1638. SK. AÇELYA SİTESİ G1 BLOK NO: 5 E İÇ KAPI NO: 1, ESENYURT / ISTANBUL

  2. Mersis No:

  3. Telephone: 

  4. Fax

  5. Email Address: info@pyxcosmetics.com

  6. Product Return Address:

  7. Our contracted shipping company for returns:

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3.      BUYER INFORMATION

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  1. Person to be Delivered To: 

  2. Delivery Address:

  3. Billing Address:

  4. Telephone:

  5. Email:

4. SUBJECT

 

4.1.This Preliminary Information Form covers the rights and obligations of the Parties in connection with the sale and delivery of the product(s) listed below, including their specifications and price, in accordance with the provisions of Law No. 6502 on the Protection of Consumers and the Regulation on Distance Contracts.

4.2.By accepting the Preliminary Information Form, the Buyer acknowledges and declares that, upon confirming the order subject to the Agreement, they will be obligated to pay the price of the order and any additional fees specified, such as shipping costs, and that they have been duly informed about this.

 

 5.  PRODUCT FOR SALE AND ITS PRICE

 

5.1.The main characteristics of the product(s) (type, quantity, brand, model, color, number of units) are provided on the relevant page where the product is listed, on the order summary page, and below.

5.2.The sale prices of the product(s) listed on the Website, expressed in Turkish Lira (TL), applicable at the time the Buyer places the relevant order, shall apply.

5.3.The sale prices listed on the Website include Value Added Tax (VAT).

5.4.The sale prices of the products listed on the Website may be changed by the Seller. Such changes will not affect any orders that the Buyer has already placed.

5.5. The total sale price of the goods or services under this Agreement, including all taxes, is shown in the table below.

5.6.The advertised prices and promises are valid until they are updated or changed. Prices advertised for a specific period are valid until the end of the specified period.

5.7.The Buyer is obligated to pay the full price of the product(s) to the Seller on time. The Buyer’s rights of return under the applicable legislation are reserved.

 

Product Description

Piece

Unit Price

Cash Price

(VAT included)

Futures Price

(VAT included)

 

 

 

 

 

 

 

 

 

 

 

Total product price excluding shipping:

 

Shipping fee:

 

Total price including shipping:

 

Payment method and plan:

 

Interest charged:

 

Interest rate used in maturity difference calculation:

 

 

Delivery Address:

 

Seller's Phone Number:

 

Billing Address:

 

Order Date:

 

Delivery Method:

Delivered to the recipient

 

 

 

 6.     DELIVERY

 

6.1.The Seller shall deliver the order placed by the Buyer within the committed period, and in any case, within 30 (thirty) days from the date the order is received, to the delivery address specified by the Buyer in Article 5. If the product cannot be delivered to the Buyer within this period, the Buyer reserves the right to terminate the Agreement.

6.2.If any of the product(s) are to be delivered to a person or organization other than the Buyer, the Seller shall not be held responsible if the designated person or organization refuses to accept the delivery.

6.3.If the Seller is unable to deliver the product on time due to a force majeure event, they are obliged to inform the Buyer. In such a case, the Buyer may exercise one of the following rights: cancel the order and receive a refund of the order price, replace the product with an equivalent item if available, and/or defer the delivery period until the obstructing situation is resolved.

6.4.If the delivery of the products becomes impossible, the Seller shall notify the Buyer before the fulfillment period under the Agreement expires and refund the total amount to the Buyer within 14 (fourteen) days.

6.4.The Seller shall deliver the product in good condition, complete, and in accordance with the specifications stated in the order, along with any applicable warranty certificates and user manuals.

6.5.The Buyer and/or the person receiving the delivery is responsible for checking, at the time of delivery, whether the product packaging is damaged due to transport and whether the products have been delivered complete and intact. When the delivery document is signed by the Buyer and/or the person receiving the delivery, or confirmed by other methods, it is deemed that the products have been received in full and undamaged. In this case, the Seller shall not be held responsible.

6.6.The Buyer acknowledges, declares, and undertakes that they will electronically confirm this Preliminary Information Form for the delivery of the product under the Agreement, and that, for any reason, if the payment for the product under the Agreement is not made and/or is canceled in the bank records, the Seller’s obligation to deliver the product shall cease.

6.7. If, for any reason, the Buyer fails to pay the price of the products to the Seller, the Buyer shall return the products to the Seller within 3 days of the Seller’s notification, at their own expense. The Seller’s contractual and/or legal rights, including the right to pursue the product price claim, are expressly reserved.

 

 7.     RIGHT OF WITHDRAWAL AND CIRCUMSTANCES WHERE THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED

 

7.1.Regarding the products you have purchased, you may exercise your right of withdrawal within 14 (fourteen) days from the date you receive the product or from the date it is delivered to a third party on your behalf, without providing any reason and/or paying any penalty. You may also exercise your right of withdrawal during the period prior to the delivery of the product to you.

7.2.In order to exercise the right of withdrawal, in accordance with Article 15, Paragraph 1, subparagraph (ç) of the Regulation, the right of withdrawal cannot be used for “goods whose protective elements such as packaging, seals, or wrapping have been opened after delivery, or goods whose return is unsuitable for health and hygiene reasons.” Therefore, the protective elements of the product, such as packaging, seals, or wrapping, must remain completely intact; otherwise, your return request will not be accepted.

7.3.To submit your request, send an email within 14 (fourteen) days from the date of your order, using the email address you provided when placing the order, including your order number and your withdrawal request, to info@......com. Your request and the relevant product(s) will be reviewed, and you will be notified as soon as possible. If your request is approved, all payments you made—including shipping costs for the returned product—will be refunded using the same payment method you used for the purchase, within 14 (fourteen) days from the date you deliver the products to the designated courier. However, if you deliver the products via a carrier other than the designated courier, the 14 (fourteen)-day period will start from the date the products reach the Seller. The Seller is not responsible for delays or issues in the refund process caused by banks.

7.4.

According to the Regulation, the right of withdrawal cannot be exercised for the following contracts:

Contracts for goods or services whose price depends on fluctuations in financial markets and is not under the control of the seller or provider.

Contracts for goods prepared according to the consumer’s requests or personal needs.

Contracts for the delivery of perishable goods or goods that may expire.

Contracts for goods whose protective elements, such as packaging, seals, or wrapping, have been opened after delivery, or goods whose return is unsuitable for health and hygiene reasons.

According to the Regulation, the right of withdrawal cannot be exercised for contracts related to the following:

Goods that, after delivery, are mixed with other products and cannot be separated due to their nature.

Contracts for books, digital content, or computer consumables presented in a physical medium, if the protective elements such as packaging, seals, or wrapping have been opened after delivery.

Contracts for the delivery of periodicals such as newspapers and magazines, except for subscription agreements.

Contracts for services to be provided on a specific date or during a specific period, such as accommodation, transportation of goods, car rental, food and beverage supply, or leisure and entertainment activities.

Contracts for services performed immediately in an electronic environment or intangible goods delivered instantly to the consumer.

Contracts for services that begin with the consumer’s consent before the withdrawal period expires.

Contracts for vehicles requiring registration under the Highway Traffic Law No. 2918 dated 13/10/1983, as well as unmanned aerial vehicles requiring registration or record-keeping.

The right of withdrawal cannot be exercised for contracts related to the following:

Mobile phones, smartwatches, tablets, and computers that have already been delivered to the consumer.

Contracts concluded through live auction in the form of an open bidding process.

Goods for which installation or assembly is indicated in the instruction or user manual to be performed by the seller or authorized service, and for which such installation or assembly has been carried out.

7.5.As explained above, due to their nature, in order to exercise the right of withdrawal for cosmetic products, the product’s packaging must remain unopened, the product must not be damaged, and it must be unused.

7.6. For promotional or campaign products purchased in multiples, partial returns are not accepted. In the event of a return, all products included in the promotion or campaign must be returned together. 

 

 8.   GENERAL PROVISIONS

8.1.The Buyer acknowledges, declares, and undertakes that they have read and understood the preliminary information regarding the basic characteristics of the product under the Agreement, its sale price, payment method, and delivery details on the Seller’s website, and that they have provided the necessary confirmation electronically.

8.2.The Buyer acknowledges, declares, and undertakes that by electronically confirming the Preliminary Information, they have correctly and fully received, prior to the conclusion of the distance sales contract, the Seller’s address, the basic characteristics of the ordered products, the prices including taxes, and the payment and delivery information that the Seller is required to provide.

8.3.The Buyer declares and undertakes that the personal and other information provided when registering on the Seller’s website and/or placing an order is accurate, and that they will compensate the Seller for any damages arising from the inaccuracy of this information.

8.4.The Buyer expressly acknowledges and undertakes, from the outset, to comply with the provisions of applicable laws while using the Seller’s website and not to violate them.

8.5. The Buyer may not use the Seller’s website in any way that disrupts public order, violates public morality, harasses or disturbs others, is for an unlawful purpose, or infringes on the material or moral rights of others.

8.6.The Buyer must follow the order process on the website and approve the payment to place an order. Delivery will only be made upon confirmation of this Agreement and completion of the payment.

9. COMMUNICATION

 

You can submit all your questions and requests using one of the following methods:

  • By sending an email to info@pyxcosmetics.com from the email address you provided when registering as a Member and that is registered in our system, prepared in accordance with the Communiqué on the Procedures and Principles for Applications to Data Controllers.

  • By submitting a written application prepared in accordance with the Communiqué on the Procedures and Principles for Applications to Data Controllers via a notary to the following address:
    KOZA MAH. 1638. SK. AÇELYA SİTESİ G1 BLOK NO: 5 E İÇ KAPI NO: 1, ESENYURT / ISTANBUL.

 

10. COMPETENT JUDICIAL AUTHORITIES

 

10.1.In disputes arising from this Agreement, the Consumer Arbitration Committee in the province or district of the Buyer’s residence or where the consumer transaction took place shall have jurisdiction for amounts up to the value announced annually by the Ministry of Customs and Trade. For disputes exceeding this amount, the Consumer Courts shall have jurisdiction.

10.2.This Preliminary Information Form will proceed to the stage of establishing the distance sales contract only after it has been read and accepted electronically by the Buyer.

10.3.The Buyer acknowledges, declares, and undertakes that they have read and accepted all the matters stated in the Preliminary Information Form and that they are aware that the order subject to this Preliminary Information Form will create a payment obligation.

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